Good old customer service? Seriously.
I ordered ribbon last month...30 days ago. I was promised I would have in within 3 weeks...not great but a time line I could live with. I waited an extra week then e-mailed the company. Was told it 'should be shipped in 4-5 days'. Would that be business days? Calendar days? Is that a guarantee ship or another empty promise? I need that ribbon for a project. I ordered it from there because it was cool ribbon that I hadn't seen anywhere else. Yeah....
Is it me or is the world a little thin on customer service and politeness theses days?
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